Maintenance Programs
Our maintenance programs can keep your equipment operating with the highest availability and the least amount of worry. We know that your business and maintenance requirements are unique, so we tailor a program to match your specific needs. We offer many levels of service and are certain to have the right combination for you, whether you have a single instrument or a national synoptic network. If you already have a maintenance department, then we can provide adjunct services to complement their capability.
Our basic level services include extended warranties, software maintenance and upgrades, a 24 hour Help Desk with on-line or call back response, and factory-based repair and maintenance. You can extend these services with couriered replacement parts, immediate factory support, and urgent on-site technical support. At the next level, we offer on-site preventative and corrective maintenance services, and remote monitoring of your system. At the highest level, we combine all these services to give you a guaranteed availability for your equipment at a fixed annual fee. All these services are in addition to the free telephone and on-line support you automatically receive with every product you buy from Mesotech.
To learn more about our maintenance programs, or to get specific answers and a quotation, please contact our sales department:
